HRH Riviera Maya USE AS MAIN IMAGE Aerial of Hacienda Pool Beach   Hacienda HRRM1_preview HRRM2_preview HRRM3_preview Hacienda Check In Area Sunset View of Hacienda
5*
Hard Rock Hotel Riviera Maya Hacienda
Hays Faraway Extras
Saving up to £478 per couple
Why book...
  • Luxury, couples and family-friendly, all inclusive resort located on a private white sandy beach on Riviera Maya
  • Five restaurants, three bars and lounges, spa, two lagoon-style pools, kids' pool and club, and teen-exclusive club/lounge
  • The 687 guest rooms and suites include 24-hour room service, a hydro spa tub, liquor dispenser, stocked mini bar, LCD satellite television, and complimentary Wi-Fi
Overview Facilities Map

Hard Rock Hotel Riviera Maya - Hacienda is located on a private beach on the coast of Riviera Maya. This family and couples-friendly all inclusive resort combines well-equipped accommodation with mouth-watering cuisine, abundant sports and activities, and a lively bar and entertainment scene.

Feeling active? Take to the water on a kayak, partner up for a game of tennis, or experience fun-packed sports at Woodward sports centre. Something for tots to teens? The kids' club offers interactive activities and the teen club/lounge has table and video games and movies. Looking to relax? Work on your tan by the pool or escape to the spa for a massage or hydrotherapy.

The guest rooms and suites come with welcome touches to make you feel at home. Kick back and watch the satellite TV, take a dip in the hydro spa tub, choose a drink from the liquor dispenser, or order something to eat from the 24-hour room service menu. The air-conditioning and comfortable beds ensure a restful night's sleep.

Dine your way around the world in one of the five eateries. The main restaurant is a buffet-style affair at breakfast and dinner or you can feast on Italian, Mexican, Rodizio, Brazilian, and Asian specialities. Bring your evening to a close in style with live nightly entertainment or head to your room to listen to your personalised playlist.

Choose Hard Rock Hotel Riviera Maya - Hacienda for couples and family-friendly all inclusive holidays in Mexico.

Property facilities

The abundant facilities at Hard Rock Hotel Riviera Maya - Hacienda include: two lagoon-style swimming pools including a family pool with water activities, swim up bar, and poolside service, kids' pool with music, activities, and snacks, sun terrace with sun loungers and parasols, and a private beach.

There are also five restaurants, three bars and lounges, a coffee shop, kids' club, teen club/lounge, music lab, playtime packages, complimentary Wi-Fi access, and 24 hour reception.

On-site activities include: water slide, climbing wall, snorkelling, kayaking, tennis, basketball, music-based programmes and activities, and ninja obstacle course. There is also the Woodward Urban sports centre and a 18-hole golf course nearby.

Food, drink & entertainment

There are five restaurants to choose from at Hard Rock Hotel Riviera Maya - Hacienda. The Market serves an international breakfast buffet and a themed buffet at dinner. Pizzeto opens from 18:00 to 23:00 for pizzas from the brick oven and also salads, soups, and a la carte pasta dishes.

From 17:30 onwards, you can head to the a la carte Frida eatery to enjoy open-air spicy Mexican cuisine, visit Ipanema for authentic Rodizio service and the flavours of Brazil, or take your seat in Zen for traditional Asian cuisine from sushi to stir fry.

Cafetto serves a continental breakfast and also snacks, coffee, and tea throughout the day. Stop by Sun Bar for exotic cocktails, old favourites, and a premium selection, sip poolside cocktails at Float, or visit teen-exclusive The Cavern - Teen Lounge & Club for table hockey, movies, pool table, and video games.

Sport, games & activities

Kick-start your day with a dip in one of the pools. Head to the beach and enjoy a spot of kayaking or snorkelling. Hard Rock Roxity Kids' Club offers a variety of activities such as mini Olympics, kids' yoga, treasure hunts, trivia nights, eco tours, film shows, piñata, and mini disco.

There are also four age-specific Ultimate Playtime Packages available at an extra cost - Opening Act, Budding Artist, Rising Star, and Superstar. For teenagers, discover water sports, a climbing wall, volleyball, and football at the beach and also table and video games and movies at The Cavern - Teen Lounge & Club. The 18-hole Hard Rock Golf Club Riviera Maya Golf is also available for golf fans or head over to Woodward and Wrecktangle for skateboarding, indoor skiing, and an obstacle course.

Music LAB lets you be a rockstar for the day with Jam Band, spin some tunes at the Mix, star in your own music video on Rocktube, or play along with your music idol at the Jammit Recording Studio. You can also reserve one of 20 Fender guitars, headphones, and amplifier to play in your room, arrange a personalised playlist, or spin iconic records on a Crosley turntable via the Sound of your Stay programme.

The Rock Spa offers you over 75 treatment rooms, steam rooms, hydrotherapy current pools, and a personal spa butler. Take a trip to the Yoga Temple for daily instructor-led sessions. The Body Rock Fitness Center has everything you need to keep in shape.

Room facilities

There are a total of 687 guest rooms and suites spread across eleven categories - Deluxe Gold, Deluxe Gold Pure, Deluxe Platinum Double, Deluxe Diamond, Rock Royalty Deluxe Platinum, Deluxe Platinum Grand Sky Terrace, Deluxe Family, Deluxe Platinum Grand Sky Terrace, Rock Suite Platinum, Rock Suite Platinum Rooftop Lounge, and Rock Star Suite.

Deluxe Gold rooms feature 24-hour room service, private balcony, a hydro spa tub, private bathroom with shower and Rock Spa toiletries, balcony with hammock, liquor dispenser, mini bar with soda, bottled water, juice, and domestic beer, LCD TV with satellite, purified water, and complimentary Wi-Fi.

20.507, -87.2155, 16, true
Hays Faraway recommendations
Our experts have hand-picked a small selection of luxury properties to help inspire your next holiday. However, we have many more available and can tailor make a personal itinerary to ensure your next worldwide holiday is exactly as you want it to be.
Call us today on 0800 412 5292 or contact us online
Guide price from
£1279
Guide price is per person. Based on 2 people sharing for 7 nights on All Inclusive. Flying from regional airports. Year round departures. All overseas transfers included.
Call free
Enquire online
Hotel features
  • Bar
  • Restaurant
  • Pool
  • Kids Club
  • Spa
  • Fitness Centre
  • Water Sports
  • Beach Location
  • Private Beach
  • Internet Access
  • Golf Course
  • Tennis
  • Evening Entertainment
  • Honeymoon Extras
  • Shopping
  • Wi-Fi
Talk to a faraway specialist
Request a callback
Make a holiday enquiry
Request or download a brochure
Talk to a Hays Faraway expert today on
Faraway Specialists
Our specialist Faraway consultants offer a truly personal service, combined with a real passion for long haul travel. Whether you're planning a relaxing beach break, a tailor-made adventure or the perfect honeymoon, they'll be happy to make it a reality.
Open 7 days a week
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm
Our specialist Faraway consultants offer a truly personal service, combined with a real passion for long haul travel. Their knowledge, along with the excellent relationships that we have with all leading airlines and the world's top hotels, ensures that when you request a quote from us, you'll receive genuine advice and fantastic value for money.

Simply complete the below form and one of our team will be in touch.

* Denotes the fields that are mandatory. However, the more information you can provide, the better we will be able to help meet your requirements.
Whether you're looking to enquire or book your next long haul holiday, our dedicated team of specialist Faraway Consultants will help you find the perfect holiday.

With a wealth of long haul holiday planning experience and extensive knowledge of worldwide destinations, our team will ensure that your requirements are met and your expectations exceeded.

If you'd like one of our Faraway Consultants to call you back, just fill out the form below and one of our specialists will give you a call.
Complete the form below to receive your Hays Faraway brochure, or click the links to download a PDF version.

Fields marked with a * are mandatory

Select your brochures *

Would you prefer to download the brochure now?
Click here > Online Brochure
Would you prefer to download the brochure now?
Click here > Online Brochure
Would you prefer to download the brochure now?
Click here > Online Brochure
Would you prefer to download the brochure now?
Click here > Online Brochure
Would you prefer to download the brochure now?
Click here > Online brochure
Would you prefer to download the brochure now?
Click here > Online brochure
Would you prefer to download the brochure now?
Click here > Online brochure
Would you prefer to download the brochure now?
Click here > Online brochure