To make an enquiry on a new holiday, contact our Worldwide Specialists on 0800 412 5292. To make an enquiry about an existing booking or to pay the balance of your Worldwide holiday please call our Customer Service team on: 0333 033 9985.
Lines are open 7 days a week, Mon-Fri 8am - 8pm, Sat 9am-7pm, Sun 9am - 6pm.
To make an enquiry about your existing booking, please e-mail firstname.lastname@example.org
If you need to contact us in writing, please send your correspondence to:
Hays Faraway Customer Services
Hays Tour Operating Ltd,
28 Olive Street,
Tyne and Wear,